CRS Central's website (www.crscentral.com) is owned and operated by CRS Chauhan Private Limited, which acts as the data controller for the personal information collected through this website and our services.
We take your privacy seriously. This Privacy Policy explains what personal data we collect, why we collect it, how it is used, and the rights you have in relation to your personal information. Please read this policy carefully before using our website or submitting any personal details through our forms or services.
By using the CRS Central website, you acknowledge that you have read and understood this Privacy Policy.
What Personal Information We Collect
Automatically Collected Information
When you visit our website, we automatically collect certain technical information about your device and browsing behavior, including: your web browser type and version, IP address, time zone settings, browser cookies, the web pages and content you view, search terms or referring websites that brought you to our site, and how you interact with the website.
We refer to this information collectively as "Device Information." It is collected automatically to help us maintain and improve our website, detect potential abuse, and generate anonymous statistical data about website usage.
Information You Provide Voluntarily
When you complete a contact form, request a free revenue audit, subscribe to our newsletter, or otherwise engage with our services, you may provide personal information including: your name and surname, email address, phone number, hotel name and address, your role or designation, and any additional information you choose to share in message fields.
Providing this information is voluntary. However, if you choose not to provide certain details, some features or services on our website may not be available to you.
Why We Process Your Data
Your personal information is used for the following purposes:
- Service Delivery: To respond to your inquiries, provide the revenue audit or services you have requested, and manage your ongoing engagement with CRS Central.
- Communication: To contact you about your enquiry, share relevant updates about our services, and provide support.
- Website Improvement: To monitor and improve the performance, functionality, and user experience of our website.
- Legal Compliance: To meet our obligations under applicable laws and regulations.
We process only the minimum personal data necessary to fulfill these purposes. We do not sell, rent, or trade your personal data to any third parties for marketing purposes.
Your Data Protection Rights
Depending on your location, you may have rights regarding your personal data under applicable data protection laws. Below is a summary of your rights under key jurisdictions we serve.
GDPR – European Economic Area and United Kingdom Residents
- Right to be Informed: You have the right to know how and why your data is being collected and used.
- Right of Access: You may request a copy of the personal data we hold about you.
- Right to Rectification: You may ask us to correct any inaccurate or incomplete personal data.
- Right to Erasure: Under certain circumstances, you may request deletion of your personal data.
- Right to Restrict Processing: You may ask us to limit how we use your personal data.
- Right to Data Portability: You may request your data in a commonly used, machine-readable format.
- Right to Object: You may object to certain types of processing, including direct marketing.
India – Digital Personal Data Protection Act (DPDP Act, 2023)
If you are a resident of India, your rights are governed by the DPDP Act 2023, including the right to access your data, request correction or erasure, and withdraw consent where applicable.
Thailand – Personal Data Protection Act (PDPA)
If you are a resident of Thailand, your rights are governed by the PDPA, including rights to access, correction, objection, and deletion of personal data held about you.
Lawful Basis for Processing
Where applicable under GDPR, we process your personal data on one or more of the following lawful bases: to perform a service or contract with you, to comply with legal obligations, or to pursue legitimate business interests that do not override your rights and freedoms.
International Data Transfers
Your personal data may be stored or processed in countries outside your country of residence, including India, Thailand, or other jurisdictions where our service providers operate. When such transfers occur, we take appropriate measures to ensure your data remains protected in line with applicable data protection laws.
Links to Third-Party Websites
Our website may contain links to external websites not owned or controlled by CRS Central. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.
Information Security
We implement reasonable administrative, technical, and physical security measures to protect your personal data against unauthorized access, disclosure, alteration, and loss. Our website uses SSL encryption for all form submissions. However, no internet transmission is entirely without risk, and we cannot guarantee absolute security.
Legal Disclosure
We may disclose your personal data if required or permitted by law — for example, in response to a court order, subpoena, or other legal process — or where we believe in good faith that disclosure is necessary to protect the rights, safety, or property of CRS Central, our clients, or others.
Exercising Your Rights
To exercise any of the rights described in this policy, or if you have questions about how your personal data is handled, please contact us at: info@crscentral.com. We may need to verify your identity before responding to certain requests.
Contact
CRS Chauhan Private Limited | H.No. 4-59/1/308, Block A, Sri Sai Anurag New Town Pearl, Thumkunta, Hyderabad 500078, Telangana, India
Email: info@crscentral.com | Website: www.crscentral.com